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If you still see the line, call for service.

If a line still exists, make a copy off the glass.

Spray cleaner on a soft cloth, not directly on the glass (the large glass and small slit glass next to it).

Clean both pieces of glass with a window cleaner.

This issue could be as easy as a quick cleanup.

If a misfeed or skewing still exists out of the other drawer, call for service.

While waiting for the tech to arrive, you can still make copies using the other drawers. If the problem goes away, remove the paper from the problem drawer and call for service.

If a misfeed or skewing still exists, try a different paper drawer.

Check to make sure the paper guides are tight against the paper.

Fan the paper and put back into the drawer. Remove and discard any bent or curled sheets. Remove the paper out of the drawer and check the pages at the bottom of the stack for pages that are curled up or under.The first question to ask yourself: Is the paper loaded in the paper drawer correctly? Follow the steps below for this simple fix: His dedication has paid off in the form of long-standing industry recognition: Visual Edge IT Ohio has achieved Konica Minolta’s ProTech Award for 25 years and counting! He is also always looking for ways to further develop his team so that they can respond to customers in the most timely, efficient manner possible. He helps technicians take care of their customers by providing them with the necessary training, parts and technical support they need. It is his job to ensure top-notch equipment performance and customer satisfaction. Ed has been with us for the past 14 years, working with our South Team that includes the Canton, Dover and Coshocton territories. Who better than Regional Service Manager Ed Brudzinski to provide some simple fixes that can correct these 5 common printer and copier issues. Visual Edge IT Ohio is always here to help with your Konica Minolta printer or copier-I know how important productivity is to your business! But before you call for service, there may be an easy fix that can get your office back up and running in no time.